Narbonne: fraud in car sales? Testimonials are pouring in

Many vehicle transactions with the Narbonne franchise “Je vends votre auto.com” did not go as planned. Fifteen customers say they have been the victim of a scam. The national leader of the group supports them.

“A national brand that has a store in Narbonne… We had confidence”. By contacting the local agency of the Je vend votre auto.com network, set up in the Croix Sud area since September 2020, these people hoped to be able to sell or buy a vehicle in complete safety. Without counting on the two managers of this independent franchise, obviously unscrupulous. In the end: At least fifteen of them lost their car and their money.

“We trust, we park the car and then nothing…”

Like Jean-Pierre Kot-Pages de Sallèles. This crop protection entrepreneur entrusted the sale of his car, a large C4 Picasso, to the Narbonnaise company for €12,000 (less the €1,500 commission). “Six days after the sale they informed me that the vehicle had a head gasket problem and the buyer wanted to cancel the sale…I later found out the gray card was still on my name…I never received the money, he testifies. We trust, we park the car and then nothing… And today we work to pay the loan.”

A complicated financial situation in which the Narbonnais Joffrey Campo finds himself. The 32-year-old volunteer firefighter handed in his BMW 1 Series to the agency in February. Selling price: €21,500. “It was sold two months later, the company had to make a transfer to me…, he explains. Then the managers told me the cap was too high and offered me a schedule – two installments of €10,000 – then a second and a third. They were never honored.”

Joffrey therefore turns to a lawyer who reminds the company to pay. Without news, he lodged a complaint with the Lézignan-Corbières gendarmerie at the end of June. “Today I have to work part-time to pay the ongoing loan that should have been paid back by selling and getting a loan for another car, so a total of 600 euros a month instead of 300 euros. Very complicated.”

“Checks returned without funds”

Myriam B., on the other hand, only gets back €10,000 when she sells her Ford Transit Custom, which was sold for €41,000. “After many unanswered calls and texts I went there, refers to the Peyriacoise. I ended up with two checks which unfortunately came back for me with no money.

The same applies to Joseph Selvaggio from Narbonne: “I brought my car, an Infinity M30 GT, to this shop in May, it was sold in June. When I came back from vacation three weeks later, I still had no money. I went to them and they wrote me a check for 13,500 euros. The bank called me in mid-July: the check was uncollectible.”

The signs were submitted at the end of July at the request of the franchisor.

The signs were submitted at the end of July at the request of the franchisor.
Independent – PHILIPPE LEBLANC

Not only sellers are affected, the damage also affects many buyers.

“My 18-year-old son wanted to buy his first vehicle, says Sabrina P. We found a 208 GTI for €11,990 in Narbonne via “I sell your auto.com”. During the test an engine light came on but the head of the shield told me this was normal, the bearings needed changing and it was to be expected. The case is closed and the car will be delivered on the morning of July 9th. “That same evening, at 9:30 p.m., my son called me to tell me that it was broken: the connecting rod had gone through the engine, oil was spilling all over the road, engine stopped.”

Two days later, Sabrina informs the manager and demands that the sale be canceled. “He tells me there is no problem, that my request is normal and confirms that he takes care of it…, She keeps going. The next day he calls me back: he thinks it would be my son’s fault if the engine broke down!”. Result: a loan on the back and an unusable car.

“I filed a complaint and requested the cancellation of the transfers”

David Darmancier lives and works in Lyon. With his wife they also own a second home in Gruissan. In a few days, the 43-year-old computer scientist will change employers. On July 15, David, who by then had a professional vehicle, saw an ad on Le Bon Coin for a Mégane listed for €12,000. “We send a message to the seller I sell your auto.com in Narbonne and make an appointment to test drive the vehicle three days later. It suits us and we continue to order it”, he explains. The delivery date is set for July 29th and the transfers are made.

At 6:30 a.m. on D-Day, the message came via email: “We are unable to deliver your vehicle due to the sign being off. I will get back to you very quickly for a refund on the vehicle involved.”. At 9 o’clock David goes there and finds that the sign is gone. “I made a complaint to the Narbonne gendarmerie the same day asking for the transfers to be cancelled.” Too late, the money has already been debited… “In light of the testimonies of the other plaintiffs, we are very concerned that one day we may be able to recover our funds. he confides. I’m about to start my new job and I don’t have a car or the money to buy another one.”

Mismanagement? Cavalry? breach of trust ? Fraud ? An investigation should shed light on this case. The public prosecutor’s office initially refused to inspect the files.

The founder and leader of the group breaks the franchise agreement and files a complaint

At the headquarters of Je vends votre auto.com, a network of used car sales agencies between individuals created in 2010 and based in the Pyrénées-Orientales, Frédéric Chaves, the founder and manager, ensures: “We have 30 agencies in France and have never had any problems with our franchisees, we always go through an escrow account.

After numerous calls and field reports to the parent company, the group leader quickly initiated the process. “I broke the franchise agreement on July 23 and had the signs removed. The goal is to protect myself and the customers. I have also notified the Narbonne Attorney’s Office and have filed criminal and civil charges. That’s not the image we’re conveying. I won’t let customers down on that. I want them all to get their money back.”

Kaddouri Ismail

I am Ismail from Morocco, I work as a blogger and online marketer. I am also the founder of the “Mofid” site, in which I constantly publish many important articles in the field of technology, taking advantage of more than 5 years of experience working in the field. I focus on publishing in a group of areas, the most important of which are programming, e-marketing, digital currencies and freelance work.

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